WTS Study: Digital maturity of tax departments

"The future is now!"

The emergence of digital technologies and techniques from the field of Artificial Intelligence (AI) is progressing at an ever fast rate and is transforming a wide variety of industries. Automatically driven vehicles in road traffic, credit fraud detection in mil- lions of data records and the automated evaluation of credit applications are just a few examples of how AI technologies already play an important role in the everyday lives of many people.

The work and daily business of tax departments will also be transformed substantially and in a way never seen before through intelligent automation and AI. The results of last year's joint innovation study between the German Research Center for Artificial Intelligence (DFKI) and WTS have impressively demonstrated the potential application of AI in the field of taxation.

However, the concrete implementation of AI applications is still in its infancy. Many companies are asking themselves:

• What can an application of AI look like in a specific tax case?
• How can AI help to realize significant efficiency gains and to reach a new level of compliance security?
• What requirements must be met?
• How AI-ready is my tax department?

As an approach to answering these questions, we present the results of our joint study on the digital maturity of tax departments. Based on the expertise of WTS Global, the report offers insight into the current status of digitalization, as well as a global perspective on the opportunities and challenges it presents. Furthermore, we present a model for the assessment of digital maturity and the systematic development of digital capabilities. Taken together, this enables a well-founded assessment of AI readiness, which allows a systematic and well-directed realization of AI potentials.

Let us find out how digital your tax department is!

Because we know: The future is now.